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Role and Responsibilities
Casa Vega’s servers are motivated in ensuring that patrons have an enjoyable dining experience by providing quality customer service. Servers work in the front of the business taking orders, serving food, drinks, removing dinnerware from the table in a timely manner, multi-tasking various front-of-the-house duties, and collecting the bill. Servers are expected to have detailed knowledge of portions, ingredients, and/or potential food allergens, and be able to answer patrons’ questions regarding the menu. On the job-training is usually necessary. Servers work closely with other wait staff, the kitchen, and the bar, to ensure the restaurant is operated efficiently. Server duties may require being on their feet for much of their shifts, working in shifts and/or during weekends and holidays. A food handler card/permit is also sometimes required.
Must be able to work in a fast-paced environment. Must work well with others, teamwork is of utmost importance. Side-works are assigned on rotation and are usually performed when starting daily operations, towards closing time, and throughout working hours as deemed necessary. Side-work tasks include but are not limited to:
- Maintaining coffee area by restocking condiments, sweeping, light moping, light use of cleaning substances.
- Opening servers will make fresh waters and coordinate with kitchen and bar to ensure readiness prior to begin service.
- Entering the walk-in (cold room) as needed.
- Refill and restock to-go boxes, utensils, and other complimentary items to fulfill orders.
- Covering dinnerware and snacks with plastic film to preserve overnight.
- Keep serving trays clean.
All restaurant staff is encouraged to keep up to date on related restaurant industry practices. Mandatory staff training involves both theory and application of Alcoholic Beverage Control Laws, among other topics such as recognizing and dealing with obviously intoxicated people, the LAPD’s Minor Decoy program, ABC inspections conducted by law enforcement, how to ID those who want to drink, fake ID recognition, smoking/vaping laws at ABC locations.
Server duties may require being on their feet for much of their shifts. Frequent walking for long periods of time. Continual use of manual dexterity and gross motor skills. Lower back support belts and dolly are available on-site for occasional heavy lifting of up to 40 lbs time commitment
Servers may be required to work in shifts and/or during weekends and holidays. Emphasis on punctuality. May also be required to cover for other wait staff during breaks and meals, and/or fill in for absent staff as needed.
Requirements: High School/ GED (or foreign equivalent), fluent in English and Spanish and minimum 2 year experience.
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